RespectEdu for College and for Graduate Students Online Module – FAQs

General Background Information

RespectEdu is a separate course that focuses on issues associated with stalking, interpersonal violence, and sexual assault. It helps you learn about consent, how to help a friend and how to safely intervene in a potentially dangerous situation. All students admitted to CSU, regardless of age or online status, are required to complete this course.

We recognize the college experience is more than academics. The people you live with, social interactions and co-curricular activities all play an important role in shaping your time on campus. Our goal is to ensure that all CSU students have positive and safe educational and social experiences.

The RespectEdu program is part of CSU’s comprehensive approach to sexual assault education.  This program provides a clear understanding of consent. It will also provide you with our campus expectations, which are designed to foster a safe place to live and learn.

 Access

You cannot access Part 2 of the course until approximately six weeks after you complete Part 1.  Part 2 of the programs is NOT tied to your registration, so if you complete Part 1, but not Part 2, you will NOT have a registration hold(s) placed on your account.

RespectEdu will be available 35 days prior to the beginning of the semester.  Students will also receive an email to their CSU email address alerting them the programs are open, with instructions on how to complete each program.

  • Log-in to your RamWeb account from the RamWeb home page.  If you have log-in problems with RamWeb, please e-mail: ramweb@colostate.edu
  • Click on Menu, ResepctEdu, and “Complete Required Online Courses”.
  • On the course registration pages, you may be asked for additional information to complete the creation of your account. You will NOT need to create an additional username or password.
  • You may log in and out of the course at the end of each section. Section ends are marked with a button. DO NOT log out until you click the NEXT button or you will have to repeat the section you have just gone through.
  • To access the courses, always log back into to your RamWeb account.

If you are unable to access the module through RamWeb, please use the link below to access the module.  

https://colostatestudents-co.vectorlmsedu.com/training/home 

The Resources for Parents of Higher Education Students webpage includes helpful information and resources on critical topics like substance misuse and sexual assault prevention.

For students needing audio accommodations, closed captioning is available to turn on in the course.  For students requiring visual accommodations, we have transcripts available for RespectEdu that can be read by a wide variety of screen readers. Please email safecenter@colostate.edu for a copy of the transcripts or for any additional assistance.

Troubleshooting

The Vector Training Platform is a web-based program that is accessible with an Internet connection 24 hours a day, 7 days a week. The Platform is compatible with all recent versions of Google Chrome, Mozilla Firefox, Internet Explorer, Explorer, Safari, iOS, and Android. Despite our optimal accessibility, occasionally users may experience difficulty loading their training. These issues are typically device-specific and can be resolved using the troubleshooting tips below. Feel free to share these tips with any users in your organization.

If you are accessing training from a computer:

1. Restart your browser. Note: On a Mac you’ll need to fully quit the browser.

2. Make sure you are using a recent version of Google Chrome, Mozilla Firefox, Internet Explorer, or Safari. If you have any pending updates, they may need to be completed to move forward with training.

3. Clear your browser’s cache & cookies, which are typically located under your browser’s history settings.

4. It is possible that device-specific browser extensions and/or pop-up blockers may be interfering with your training. Try accessing the training from another browser to rule out this possibility.

If you are accessing training from a mobile device:

Our system is compatible with many mobile devices; however, some users may have personal configurations that prevent certain courses from loading. Additionally, some custom and policy courses are best displayed on a computer. If you are experiencing difficulty loading our training on a personal device, try accessing the courses through a laptop or desktop computer.

Technical Support

Please note – the Vector Solutions Technical Support Center is not the CSU HelpDesk. Please direct all Sexual Assault Prevention course inquiries to the Vector Solutions Support using the contact information below.

Vector Solutions Support:

Phone, Chat and Web Form Ticket support is available between 8:00am – 6:00pm Eastern Time Monday-Friday

Call: 1-800-434-0154 Ext. 3

Or visit https://support.vectortrainingeducation.com/s/article/Help-Resources#ContactUs to submit a support ticket.

General questions about the course or course access questions: safecenter@colostate.edu

If you experience technical difficulties with your RamWeb account, email ramweb@colostate.edu.

 Requirements

New CSU Students are required to take the ResepctEdu course. All incoming students, regardless of age, including first-year, transfer, international and graduate students. The graduate version is assigned to graduate students and undergraduate students that are over the age of 23 by 35 days before the semester starts.

Exemptions are non-degree seeking students who are taking courses without pursuing a formal credential through CSU. Examples include but are not limited to: PLACE students (taking Self Improvement Courses for Academic English), GUEST, Continuing Education, and Faculty/Staff students through taking On campus (RI) and CSU Online courses which require application every term they wish to register for courses, Special University Partnership Non-Degree students who are not pursuing a formal credential and are taking classes limited in timing and scope such as RAMScholar students who are taking classes with a more limited course content focused on skill development to support.

All new and incoming students (main campus, online students, and Spur students) are required to take the RespectEdu module.

***Please note that CSU does not accept course completions from previous institutions.***

The ResepctEdu program has two parts. Part 1 takes approximately an hour to complete. The program does not require a passing score, but you must complete all modules. An incomplete program will result in a registration hold until the program is completed.  The deadline for the program is the first day of classes of your entry term (i.e. Fall, Spring). If it is not completed by the deadline, registration hold(s) will be placed on your account.  Once Part 1 of the course is completed, your hold will be removed.

You will receive an e-mail invite for Part 2 of the course six weeks after completing Part 1.

The deadline to complete Part 1 of the course is the first day of classes of your entry term (i.e. Fall, Spring). If it is not completed by the deadline, registration hold(s) will be placed on your account.  Once Part 1 of the course is completed, your hold will be removed.

RespectEdu requires a score of 80% to pass Part 1 of the module. Should you not pass, you will be required to retake the course exam until an 80% is achieved. 

Holds are automatically removed 24 hours after course completion. If you feel there is a hold on your account in error, please e-mail safecenter@colostate.edu for assistance.

 Additional Questions

Holds are automatically lifted within 24 hours of completion.

We recognize that talking about interpersonal violence can be difficult and want to acknowledge that some of you may have had personal experiences with it. If taking this module is difficult or triggering for you, please know there are resources available to support you, whether you are on campus or not. If you have concerns, please contact a confidential victim advocate to discuss resources and options. Advocates can be contacted by calling the 24-hour Victim Assistance Team at (970) 492-4242. In addition, you may also reach out through email at safecenter@colostate.edu.